Customs, Duties and Taxes

 About Customs, Duties and Taxes

If you're ordering something for delivery to an address in a country covered by Aqualight, Import Fees Deposit or Import Charge may be applied to the order. An Import Fees Deposit/Import Charge may also be applied for some products sold by marketplace.

The recipient of an international shipment may be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), which are levied by the shipping destination's customs office. Import Fees are calculated in a variety of ways, according to the destination's customs regulations. Some components that may play a role in Import Fee calculation are:

  1. Product category (HS code)
  2. Product price
  3. Shipping costs
  4. Package weight
  5. Customs clearance channel
  6. Portions of the Import Fees themselves (such as import taxes based on customs duties amounts)

In some destinations, no Import Fees apply for shipments falling below a de minimis value. Contact your shipping destination's customs office for more information.

To simplify the customs clearance process for you on products shipped by Aqualight, we offer Import Fees estimation during checkout for certain eligible destinations. Please contact customer services for more information.

Import Regulations

When ordering from abroad, you're responsible for ensuring the product can be lawfully imported to the destination. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Note: Customs offices in some destinations require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as Passport, Tax ID, etc.

 

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